Do I Have to Wait Until the End of the Cycle?

If you are wondering whether you can access your laundry before the cycle finishes, here’s what you need to know!

◉ Washing Machines:
The washing machine door will only open once the cycle is complete. On average, a washing cycle takes about 40 minutes, but the duration may vary depending on the load weight.

◉ Dryers:
Dryers do not have a lock system for security reasons. You can stop the cycle at any time by opening the door.

Looking for help? Try searching the help centre.
Need a refund? You can apply for one here.
Apply for refund
Need to speak to someone? We'll help you out.
resolve your issue
Based on your answers, you are entitled to a refund. Report the machine and apply for refund.
Start refund process
This machine should be reported. Report this machine so that an engineer can fix it.
REport machine

Did this article solve your query?

From ME to you, thanks for the positive feedback. If you have the time, please take a couple of minutes to share your expereince on TrustPilot.
Leave a review on trustpilot
We're sorry to hear this article wasn't helpful. If you're still unable to find a solution, try speaking to us online.
Consent Preferences