Do you want a refund? We can help you out with that. Contact our customer service team for more help.

If you paid for a session on one of our children's rides and the machine failed to switch on, you are entitled to a refund from us - contact the team to get help.

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Looking for help? Try searching the help centre.

Need a refund? You can apply for one here.

Apply for refund

Need to speak to someone? We'll help you out.

resolve your issue

Based on your answers, you are entitled to a refund. Report the machine and apply for refund.

Start refund process

This machine should be reported. Report this machine so that an engineer can fix it.

REport machine

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Kiddie ride didn't work as expected

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