1. Code Not Available in the Machine
Wash-ME machines include a promotional code option, which may appear indifferent locations depending on the machine model:
If your machine does not display a promotional code option, contact our customer care team. We can provide a software update to enable the feature so you can use your code without issues.
2. Promotional Code Isn’t Working
If you have a valid code but the machine isn’t accepting it, please contact our customer care team. We will help you understand the issue and guide you on applying the code correctly.