Wash-ME machines support promotional codes that offer discounts or special deals. Follow this guide if your code isn’t working or if the machine doesn’t show a code entry option.

‍1. Code Not Available in the Machine
Wash-ME machines include a promotional code option, which may appear indifferent locations depending on the machine model:

Some machines have a dedicated page to enter your code.
Others show the option on the payment page just before presenting your card.

If your machine does not display a promotional code option,contact our customer care team. We can provide a software update toenable the feature so you can use your code without issues.

2. Promotional Code Isn’t Working

If you have a valid code but the machine isn’t accepting it,please contact our customer care team. We will help you understand theissue and guide you on applying the code correctly.

Looking for help? Try searching the help centre.

Need a refund? You can apply for one here.

Apply for refund

Need to speak to someone? We'll help you out.

resolve your issue

Based on your answers, you are entitled to a refund. Report the machine and apply for refund.

Start refund process

This machine should be reported. Report this machine so that an engineer can fix it.

REport machine

Did this article solve your query?

yes no

From ME to you, thanks for the positive feedback. If you have the time, please take a couple of minutes to share your expereince on TrustPilot.
‍

Leave a review on trustpilot

We're sorry to hear this article wasn't helpful. If you're still unable to find a solution, try speaking to us online.

Promotional Code Isn’t Working/Not Available

Did this article solve your query?

Be the first to find out what's happening next at ME Group Ireland. Sign up to our newsletter.