How to get a refund

If you've had an experience with one of our machines that hasn't been what you were expecting, you may be entitled to a refund. To find out how we can help quickly, please select from the options below.

Automated refund

Some refund requests can be auto-validated through the Refund Form. Fill out the Refund Form by clicking the button below.
Refund form

Contact us by email

If your refund request is non-urgent, you can contact us by email at customercare@photo-me.ie
We aim to reply to email queries within 24 hours.
Email now
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