‍Step 1: Check the small window outside of the booth. Printing takes a few seconds, and the photo is delivered through this external slot, not inside the booth.

Step 2: If your photo is not in the outside window, please confirm that the payment was completed successfully.

Step 3: If the payment was processed and no photo was delivered, contact our customer care team. The machine will be serviced, and you will be entitled to a refund .

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