Encountering an error code during your Wash/Dry cycle payment can be frustrating, but we've got you covered with a simple solution. If you find yourself facing an error code on the screen after payment, follow these steps to request a refund promptly:
Step 1: Error code identification
Make note of the specific error code displayed on the machine. This information will be essential while requesting a refund.
Step 2: Visit Our Refund Portal
Head over to our website at www.photo-me.ie/refund. This portal is designed specifically for handling refund requests. We also ask that you report the issue with the machine so that an engineer can visit the site as soon as possible.
Step 3: Completion and Confirmation
Once you've submitted the refund application, you will receive confirmation that your request has been received. Our team will review the details provided and will get back to you.
At ME Group Ireland, we understand the importance of a smooth and hassle-free laundry experience. We apologize for any inconvenience caused by the error code and assure you that your refund request will be handled with utmost priority.
Should you encounter any further issues or require additional assistance, don't hesitate to contact our customer support team.