Troubleshooting quiz
Official ID/Passport Photo Size
The machine didn't start after I made the payment
I paid for a Wash/Dry cycle, but an error code is displaying
Revolution Laundry promotional code did not activate as expected
My ID photo was rejected
Reasons your Passport photo code may not be working
My photo does not have the passport code
I was charged twice or a different amount than on my receipt
DFA (Irish passport office) did not accept my photo
My photo has a fault
My photo did not print
My digital passport photo code is not working
The dryer isn't working correctly
I can't retrieve my washing
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Having an issue with DFA passport photos?

Having an issue with DFA passport photos?

We may be experiencing technical issues that require you to contact a member of our team.

Due to technical difficulties, we are currently unable to provide a digital passport image for use on the DFA Online Irish passport service. For the latest service updates, please visit our social media pages.

If you have selected a digital Irish passport photo in one of our UK booths, please contact our customer service team.

Looking for help? Try searching the help centre.
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ME Group Ireland Supplies Ltd. is incorporated in Dublin. Company registration number IE 4740781U. Registered office address is at: A4 Alexander House, Tallaght Cross East, Dublin D24 CX9R, Republic of Ireland.